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MORE THAN A MESSAGE

Business conversations that actually get work done.

Engage your audience. Automate everyday tasks. Support customers. Turn conversations into orders — starting with WhatsApp.

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Built around your business. Connected through conversation.

A business owner smiling as she manages customer conversations on her laptop and phone in a bright workspace
TUSKEY AI™AI by Pralka Tech™
ONE PLATFORM. FOUR WAYS TO MOVE FORWARD.
EngageAutomateServeSell

PRODUCT WORKFLOW

One conversation, handled from enquiry to booking.

A customer asks a question on WhatsApp. An automated reply answers, a booking is created, and the customer receives confirmation. All in one thread.

Illustrative scenario

BUSINESS USE CASES

Built for the way different businesses talk to customers.

Illustrative collage of professionals in healthcare, real estate and office settings using messaging tools on laptops and phones
Illustrative imagery. Not customers or PingWala deployments.

  • Healthcare

    Appointment reminders, confirmations and patient questions on WhatsApp.

  • Real estate

    Respond to enquiries quickly and share listings in the chat.

  • Professional services

    Collect details, answer routine questions and schedule meetings.

  • Retail and hospitality

    Share catalogs, take orders and manage bookings.

THE Ping Wala WAY

Every conversation.
A business possibility.

From reaching out to helping out, bring the work around your customer conversations together.

01

Engage

Give every campaign a purpose.

Reach your audience with messages that fit the moment, from a first introduction to an occasion worth celebrating.

  • Templates & bulk messaging
  • Drip & occasion campaigns
  • Campaign reports
02

Automate

Build the next step into the chat.

Create conversational workflows for everyday tasks, questions, and information collection.

  • AI chatbot builder
  • WhatsApp Flows & form submissions
  • Sheet automations
03

Serve

Put your team in the conversation.

Bring shared customer conversations and contact management into your team’s day-to-day work.

  • Smartchat / shared conversations
  • Contacts, groups & DND management
  • Team & agent workflows
04

Sell

Move from interest to an order.

Make your catalog part of the conversation, with orders and bookings to support what comes next.

  • Product catalog
  • Orders
  • Bookings
01

APIs

Connect your applications to your messaging workflows.

02

Webhooks

Pass events to the systems your business uses.

03

Integrations

Bring connected tools into your everyday workflows.

04

Usage analytics

Understand how your business uses the platform.

FROM CONVERSATION TO ACTION

Start with what needs doing.

A campaign, a customer question, an order. Build around your next business need.

  1. 01

    Choose your starting point

    Reach an audience, answer questions, support customers, or share your catalog.

  2. 02

    Shape the conversation

    Use templates, chatbots, Flows, and team workflows to support the task.

  3. 03

    Keep the work moving

    Manage conversations, orders, and bookings. Review campaign reports and platform usage.

LET’S GET TO WORK

Make your next conversation
count for your business.

Bring engagement, automation, service, and sales together with Ping Wala.

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Start with a real workspace.

Sign up, complete your business details, choose a plan, and start with a secure Ping Wala setup.

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